Terms of service · Attaché

1. Agreement

These terms of service (the “Terms”) are an agreement between you and Snizyx Software LLC (“Snizyx”, “we”, “us”), a company based in Nashville, Tennessee. They govern your use of Attaché, including the web app at app.tryattache.com, the Attaché apps for Mac, Windows, Linux, iPhone, iPad and Android, wherever you get them, and this website (together, the “Service”). By creating an account or using the Service you agree to these Terms, and you acknowledge our privacy policy, which explains how we handle your information. If you use the Service on behalf of an organization, you agree to these Terms for that organization and confirm that you are authorized to do so.

2. Your account

You must be at least 13 years old, or older if the law where you live requires it, to use the Service. If you are under the age of majority where you live, a parent or guardian must agree to these Terms for you.
Give us accurate information and keep it up to date.
Keep your sign-in methods (email, passkeys and any Google, Microsoft or Apple sign-in) secure. You are responsible for activity under your account. Tell us at support@tryattache.com if you think someone has used it without your permission.
An account is for one person. Don’t share your sign-in with anyone: invite them as a delegate instead.

3. The service

Attaché shows the calendars you connect in one place and lets you give delegates access with the permissions you choose. It can also add video meetings to events in calendars you can change: Google Meet and Microsoft Teams meetings through the Google and Microsoft accounts you connect, where those accounts allow them, and Zoom meetings through Zoom accounts you connect. We keep improving the Service and may add, change or remove features. If we remove a material feature of a paid plan, we will tell you in advance.

4. Connected accounts

When you connect a Google, Microsoft, Zoho, Apple iCloud or other CalDAV account, you authorize us to access it on your behalf: to read your calendars and events, and to create, change and delete events when you, or a delegate acting within the permissions you set, ask us to.
To connect Apple iCloud or another CalDAV server, you give us an app-specific password (or, for a server that has none, the account’s password). You must be allowed to use that account and to create that password for Attaché. We store it encrypted and use it only to provide the Service; if you revoke it with your provider, we can no longer reach that account.
You must have the right to connect each account and to share its calendars in the way you choose, including under your employer’s policies for a work account.
You can also subscribe to calendars by their links (.ics or webcal addresses). You must have the right to use each link and to share what it shows in the way you choose. By adding one, you ask us to fetch it periodically on your behalf. Subscribed calendars are read-only: nobody can change their events through Attaché.
When you connect a Zoom account, you authorize us to create, change and delete Zoom meetings in it on your behalf: to create a meeting when you, or a delegate acting within the permissions you set, add one to an event; to keep it in step with that event when the event moves or is renamed; and to delete it after the event is deleted, after the meeting is removed from the event, or when the event could not be saved. We change and delete only meetings that Attaché created. You are the host of these meetings, and Zoom’s terms apply to them.
You must be allowed to use that Zoom account and to connect Attaché to it, including under your organization’s policies; some organizations’ Zoom administrators must approve Attaché first. If you disconnect a Zoom account, or remove Attaché from it in the Zoom App Marketplace, we can no longer reach it: its meetings stay in your Zoom account, and Attaché no longer updates or deletes them.
Changes made through Attaché, video meetings included, are made in your provider and Zoom accounts. The Service depends on those providers’ APIs; if a provider changes, limits or ends access, some features may stop working for that provider.

5. Owners and delegates

If you invite delegates (owners)

You decide what each delegate may see and do in each calendar, and you can change or revoke their access at any time.
Actions a delegate takes within the permissions you grant are treated as authorized by you. Invite only people you trust, and review your audit log.
A delegate who may create or change events in a calendar may also add video meetings to them. They are created with your accounts, by Google or Microsoft through the calendar account you connected or in the Zoom account you chose for that calendar, and you are their host. If a delegate’s changes need your approval, a meeting is created only when you approve the change.

If you accept an invitation (delegates)

You may act in the owner’s calendars only within the permissions the owner grants.
Video meetings you add to an owner’s events are created with the owner’s accounts, and the owner is their host. You don’t get access to the owner’s Zoom account.
You acknowledge that everything you do in an owner’s calendars through Attaché is recorded in the owner’s audit log, which the owner can see, and that the owner can undo your changes and change or revoke your access at any time.
Use what you can see only to help the owner, and respect their privacy.
Delegates’ own Attaché accounts are free.

We provide the tools, but we are not a party to the relationship between owners and delegates, and we are not responsible for what owners or delegates do.

6. Plans, trials and billing

Plans

Attaché has a Free plan and a paid Pro plan, which costs $19 a month or $149 a year in US dollars. The current features, limits and prices are on our pricing page.

Free trial

New accounts get a 14-day Pro trial when they sign up; no card is needed. When the trial ends, your account moves to the Free plan unless you subscribe. If you subscribe during the trial, your first paid period starts, and is charged, at once, unless the App Store or Google Play gives you an introductory offer of its own, under its rules.

Subscriptions and automatic renewal

Pro is billed in advance, monthly or yearly, and renews automatically at the end of each billing period, at the then-current price, until you cancel. We will tell you before a price change takes effect; it applies from your next renewal.

Who sells Pro

If you buy Pro, you buy it from one of these sellers, under its terms:

Polar, on the web, in the apps you download from us and in the Microsoft Store app. Polar Software, Inc. (polar.sh) is our merchant of record: it sells you the subscription, processes the payment, adds any sales tax or VAT, and its buyer terms apply to the purchase.
Apple, in the apps from Apple’s App Store (iPhone, iPad and the Mac App Store), under Apple’s terms, including its rules for renewals and cancellations.
Google, in the app from Google Play, under Google Play’s terms.

Pro bought from any of them works wherever you use Attaché. We never receive your card number. Prices are in US dollars; prices in the App Store and on Google Play, and the taxes added to any price, may differ by country.

Cancelling

You can cancel at any time, with the seller: for Polar, in Attaché’s Settings → Billing → Manage subscription, or from the link in Polar’s e-mails, both of which open Polar’s customer portal; for Apple, in your Apple Account’s subscriptions (how to cancel); for Google Play, in Google Play’s subscriptions (how to cancel). Pro stays active until the end of the current billing period, and then your account moves to the Free plan. Deleting the app doesn’t cancel a subscription. Deleting your Attaché account cancels a subscription bought through Polar or Google Play, but not one from the App Store, which you cancel in your Apple Account settings.

Refunds

For Pro bought through Polar, you can ask for a full refund within 14 days of a charge by emailing support@tryattache.com, and Polar makes the refund. Otherwise, except where the law requires, payments are non-refundable and we don’t give refunds or credits for partial billing periods. Refunds for App Store purchases are handled by Apple under Apple’s policies (how to request one); we can’t issue them. Refunds for Google Play purchases follow Google Play’s refund policies.

When Pro ends

When a Pro subscription or trial ends, your account moves to the Free plan: delegates lose access, and calendar connections beyond the Free limit of 5 are paused. None of your calendar data is deleted because of the change. We keep suspended delegations for 90 days, so subscribing again within that time restores them; after that they end, and you can invite your delegates again once you are back on Pro.

7. Your content

Your calendar data and anything else you bring to Attaché remain yours. You give us a limited, worldwide, non-exclusive, royalty-free license to host, copy, process, transmit and display that content only as needed to provide the Service to you and to the delegates you authorize, as described in our privacy policy. The license ends when the content is deleted from the Service. If you send us feedback or suggestions, we may use them without any obligation to you.

8. Acceptable use

You agree not to:

break the law or infringe anyone’s rights, including their privacy;
access, or try to access, a calendar or account you are not authorized to use;
use invitations, events or notifications to send spam or to harass, stalk or intimidate anyone;
probe, scan or test the vulnerability of the Service, except under our responsible disclosure policy;
disrupt or overload the Service or the services it connects to, or get around its security measures, plan limits or usage limits;
copy, scrape, resell or reverse engineer the Service, except where the law allows it despite this restriction; or
use the Service in a way that breaks the terms of Google, Microsoft, Zoho, Apple, Zoom or another provider you connect.

Providers also limit how much an app may do on your behalf. Zoom, for example, limits how many meetings can be created and changed for each host in a day, and Attaché sets daily limits of its own on the meetings it creates, including those your delegates add, to stay within them. When a limit is reached, Attaché saves a new event without its meeting and tells you, and changes to an existing meeting wait until the next day.

9. Third-party services

The Service works with third-party services such as Google Calendar, Google Meet, Microsoft 365, Microsoft Teams, Outlook.com, Apple iCloud, Zoho Calendar, CalDAV servers you choose, Zoom, Polar, Apple’s App Store, the Microsoft Store and Google Play. Their own terms and privacy policies apply to your use of them, including when you use them through Attaché. We are not responsible for third-party services. Attaché is an independent product and is not affiliated with, endorsed by or sponsored by Google, Microsoft, Zoho, Apple or Zoom; their names are trademarks of their respective owners.

10. Apps from app stores

These Terms govern your account and the Service however you get Attaché. Your license to use an app from an app store depends on the store.

Apple’s App Store

If you downloaded an Attaché app from Apple’s App Store, your license to use it is governed by Apple’s Licensed Application End User License Agreement (the “Standard EULA”), unless the app’s App Store page shows these Terms as its license agreement. Either way:

these Terms are between you and Snizyx, not Apple, and Snizyx, not Apple, is responsible for the app and its content;
your license to the app is limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the App Store Terms of Service;
Apple has no obligation to provide maintenance or support for the app;
if the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the app to you; to the extent the law allows, Apple has no other warranty obligation for the app;
Snizyx, not Apple, is responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy or similar laws;
Snizyx, not Apple, is responsible for the investigation, defense, settlement and discharge of any claim that the app infringes a third party’s intellectual property rights;
you confirm that you are not located in a country subject to a US Government embargo or designated by the US Government as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties; and
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

The Microsoft Store

If you got Attaché from the Microsoft Store, your license to use the app is governed by Microsoft’s Standard Application License Terms, unless its Store listing gives other license terms.

Google Play

If you got Attaché from Google Play, the Google Play Terms of Service apply to your use of Google Play, and these Terms are the license agreement for the app.

11. Our intellectual property

The Service, including its software, design and branding, belongs to Snizyx and its licensors. Subject to these Terms, and for an app from an app store to the license terms in section 10, we give you a personal, non-exclusive, non-transferable, revocable license to use it. The Attaché name and logo are our trademarks; please don’t use them without our permission.

12. Suspension and termination

You can stop using Attaché and delete your account at any time; it is deleted 7 days after you ask, and signing in before then cancels the deletion (see the privacy policy). We may suspend or end your access if you materially breach these Terms, if the law requires it, or if it is necessary to protect the Service or other people. Where it is reasonable, we will tell you first and give you a chance to fix the problem. If we discontinue the Service, we will give you reasonable notice and a chance to export your data, and we will refund prepaid fees for the unused part of a purchase made through Polar. Sections that by their nature should continue after termination, including sections 7, 13, 14, 15, 16 and 18, continue to apply.

13. Disclaimers

To the fullest extent the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don’t promise that the Service will be uninterrupted or error-free, or that every change will sync to or from your calendar providers. Confirm important appointments in your provider’s own calendar. The Service is not designed for emergency alerts, medical reminders or any other use where a failure could lead to death, injury or serious harm.

14. Limitation of liability

To the fullest extent the law allows, Snizyx and its members, employees and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data, goodwill or missed appointments, arising out of or relating to the Service or these Terms, even if we were told they were possible. Our total liability for all claims relating to the Service or these Terms is limited to the greater of the amount you paid for the Service in the 12 months before the claim arose and US$100. Some places don’t allow these limits, so they may not apply to you in full.

15. Indemnity

To the extent the law allows, you will defend and indemnify Snizyx against third-party claims, and the resulting losses and costs, arising from your breach of these Terms or of the law in using the Service, including claims by people whose calendars or information you share through the Service.

16. Governing law and disputes

These Terms are governed by the laws of the State of Tennessee, USA, without regard to its conflict-of-laws rules. Any dispute relating to these Terms or the Service will be brought only in the state or federal courts located in Davidson County, Tennessee, and you and we consent to their jurisdiction. If you are a consumer living outside the United States, you keep any protections that the law of your country gives you. Before bringing a claim, please email support@tryattache.com so we can try to resolve it informally.

17. Changes to these terms

We may update these Terms. If a change is material, we will tell you by email or in the app at least 14 days before it takes effect, unless the law or a security need requires a faster change. The effective date at the top of this page shows the current version. If you keep using the Service after a change takes effect, you accept the updated Terms; if you don’t agree, stop using the Service and delete your account.

18. General

These Terms and our privacy policy, with the app store license terms in section 10 where they apply, are the entire agreement between you and Snizyx about the Service.
If any part of these Terms is found unenforceable, the rest stays in effect. If we don’t enforce a part of these Terms, that is not a waiver.
You may not transfer these Terms without our consent. We may transfer them as part of a merger, acquisition or sale of assets.
We are not liable for delays or failures caused by events beyond our reasonable control.
We may send you notices by email to the address on your account or in the app.

19. Contact us

Snizyx Software LLC
Nashville, Tennessee, United States
support@tryattache.com